Frequently Asked Questions
Everything you need to know about shopping with Reynolds & Sons.
What is your standard shipping timeframe?
We offer standard shipping within 3-5 business days across the continental United States. Express shipping options are available at checkout for those who need their garments sooner.
How do I return an item that doesn't fit?
We accept returns on all unworn items with original tags within 30 days of delivery. Simply visit our online portal to generate a prepaid return shipping label.
How can I ensure I am ordering the correct size?
Each product page features a detailed 'Size & Fit' guide with specific measurements. If you are between sizes, we generally recommend sizing up for our tailored collections.
What payment methods do you accept?
Reynolds & Sons accepts all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment plans through Affirm.
Are your materials sustainably sourced?
We are committed to quality and ethics. 80% of our current collection is crafted from organic cotton, recycled polyester, or ethically sourced wool from certified suppliers.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You may cancel or modify your order within 60 minutes of placement by contacting our customer support team.